How to Make Customer Service Accessible

Focus: ICT Standards and Legislation

Source: Government of Ontario

Readability: N/A

Type: Website Resource

Open Source: Yes

External URL: https://www.ontario.ca/page/how-make-customer-service-accessible

Keywords: N/A

Learn Tags: Accessibility Disability Bias Government ICT Regulation Inclusive Practice Canadian Landscape

Summary: Learn about the steps required to meet the accessible customer service standard by creating a policy and a plan to train staff on how to serve people with disabilities.