Customer Service Standard for People with Disabilities

Focus: ICT Standards and Legislation

Source: CSA Group

Readability: N/A

Type: Website Resource

Open Source: Yes

External URL: https://www.csagroup.org/store/product/B480-02/

Keywords: N/A

Learn Tags: Accessibility Disability Canadian Landscape Government Fairness Bias ICT Framework Regulation

Summary: This Standard is for use by organizations that intend to provide people with disabilities with customer service that is equivalent to the quality of service provided to the population at large.